HomePilot: Home & Auto Support
Need help with HomePilot: Home & Auto? Contact us and we will help with questions about the app, Local mode, Family Sync, subscriptions, or your account.
Contact support
Mihir Ghawghawe
Email: Mihirg301@gmail.com
Please include a short description of the issue and the steps that led to it. If helpful, include your iPhone model, iOS version, and HomePilot app version.
Common help topics
Local mode
Local mode keeps the information you enter on your iPhone. Check that you are using the same device and that the app has not been removed if expected records are missing.
Family Sync
Family Sync requires Sign in with Apple and an active Family Sync subscription. Confirm that you are signed in to the intended account and have a reliable internet connection.
Subscription and purchases
Family Sync subscriptions are managed by Apple. To view, change, or cancel a subscription, open Settings on your iPhone, select your Apple ID, then Subscriptions.
Account deletion and data exports
For Family Sync accounts, use the in-app Settings options for account deletion and data export. If you cannot access the app, email support and we will help with the next steps.
Before you contact us
Do not send passwords, Sign in with Apple details, payment-card information, invite codes, or other secrets. You may send screenshots if they help explain the problem, but please remove any sensitive personal information first.
Privacy
Support requests are handled according to the HomePilot: Home & Auto Privacy Policy.